<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED MARCH 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">Flat head screwdriver</li><li style="font-size: 16px;">Rubber mallet&#xA0;</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Kit Contents</strong></p><p style="font-size: 16px;"><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.04.42%E2%80%AFpm-39332835-f4e0-4c6f-aa6d-4f95b8e6b396.png" style="width: 300px;" class="fr-fic fr-dib"></p><p><br></p><ul><li style="font-size: 16px;">4mm hex wrench (x2)</li><li style="font-size: 16px;">Storage Latch</li><li style="font-size: 16px;">Storage Latch Mount Cover</li><li style="font-size: 16px;">Storage Latch Bolt Cover</li></ul><p><br></p><hr><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Pry the bolt cover from the mount cover using the flat head screwdriver.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.08.09%E2%80%AFpm-cba3fd87-e850-432e-9530-6e602e4b9d1d.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Remove the bolt using the included hex wrenches. Set aside in a safe place.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.09.16%E2%80%AFpm-e93a5bda-6009-4adc-9563-738f1f313f2d.png" style="width: 300px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Remove the storage latch.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.10.47%E2%80%AFpm-e9e31c50-ef05-4449-8487-2cb18387a39d.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div title="Page 3"><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Pull the shock away from the frame and remove the mount cover.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.12.23%E2%80%AFpm-87cb5c7f-d81b-48e9-bb1f-a0a1e4da5a8e.png" style="width: 300px;" class="fr-fic fr-dib"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-01%20at%205.12.34%E2%80%AFpm-23a42226-4429-4b74-9b87-45b426499e5a.png" style="width: 300px;" class="fr-fic fr-dib"></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p><strong style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/05:</strong><span style="font-size: 30px;">&#xA0; Reverse the steps to install the new storage latch. Use a rubber mallet to install the bolt cover into the mount cover.</span></p></div><div style="font-family: sans-serif; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);" title="Page 6"><br></div>

&Jog / &Roll Storage Latch Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED MARCH 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><p style="font-size: 16px;"><br></p><ul><li style="font-size: 16px;">Small flat head screwdriver</li><li style="font-size: 16px;">Phillips screwdriver</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Remove the screw and washer using a Phillips Screwdriver. Set the&#xA0;screw and washer aside in a safe place.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.18.10%E2%80%AFam-70f4b4c4-b5a5-44c4-9f13-c20bdd8066a0.png" style="width: 564px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Use the flat head screwdriver to pry the remaining bungee out.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.19.18%E2%80%AFam-ff94be0e-44be-43d8-bd96-9ae008cb1e8f.png" style="width: 570px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Pull the bungee out.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.20.04%E2%80%AFam-a6e6c1f4-4817-43e5-af06-362d35e826c6.png" style="width: 567px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Push the new bungee through the hole. It is helpful to remove the screw from the opposite side in order to have better access to the hole.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.25.22%E2%80%AFam-4a46c6a8-c676-416a-a0bf-469f8e7c27ba.png" style="width: 569px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/05:</strong><span style="font-size: 30px;">&#xA0;&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Lift the calf support plate so that it is contacting the calf support&#xA0;tube. Wrap the first end of the bungee around the screw boss.&#xA0;Then wrap the second end of the bungee around the screw boss.</span></p><span style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.21.47%E2%80%AFam-1c9fde15-41b7-4eb1-9cac-8721a7f46b6a.png" style="width: 566px;" class="fr-fic fr-dib"></span></div><p><br></p><p><span style="font-size: 30px;"><strong>/06:&#xA0;</strong>Replace the washer and screw.</span></p><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.23.03%E2%80%AFam-a0930daa-86fb-454f-ab98-68214ba736d0.png" style="width: 569px;" class="fr-fic fr-dib"></p><p><br></p><p><span style="font-size: 30px;"><strong>/07:&#xA0;</strong></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Tighten the screw using the Phillips Screwdriver. ENSURE THE BUNGEE DOES NOT GET PINCHED BETWEEN THE WASHER AND THE PLASTIC.</span></p><p><br></p><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-05%20at%207.24.18%E2%80%AFam-f140462c-4f3f-4b0b-bb0b-7413e85666e6.png" style="width: 565px;" class="fr-fic fr-dib"></p><p><br></p><p><br></p>

Switchback Seat Calf Support Bungee Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED JANUARY 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">2mm hex wrench</li><li style="font-size: 16px;">3mm hex wrench</li><li style="font-size: 16px;">4mm hex wrench (x2)</li><li style="font-size: 16px;">Flat head screwdriver</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Place your &amp;Jog or &amp;Roll frame in a semi-folded position as shown.&#xA0;</span></p><p style="font-size: 16px;"><em>For &amp;Roll, move to Step 7.</em></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.36.46%E2%80%AFpm-4750f5cb-268e-4928-a6d7-6aa1f7b35b00.png" style="width: 430px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; (&amp;Jog only) Pry the rear wheel hub cover off with a flat head screwdriver.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.37.19%E2%80%AFpm-de57adbc-6336-4ae8-bc67-5e31e39b5e7c.png" style="width: 567px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;(&amp;Jog only) Remove the pin, then remove the set screw using the 2mm hex wrench. Remove the brake ring and spring. Repeat on the other hub.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.37.49%E2%80%AFpm-17e13435-fab2-4a73-a6ef-8bc503151ccb.png" style="width: 567px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; (&amp;Jog only) IMPORTANT! Set aside all components for both hubs shown in a safe place.</span></p><p style="font-size: 16px;"><br></p><p><br></p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.38.37%E2%80%AFpm-6feb39ff-1b2b-4b78-9171-c6dcb0879578.png" style="width: 371px;" class="fr-fic fr-dib"><p><br></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/05:</strong>&#xA0; (&amp;Jog only) Align the slot in the barrel adjuster with the slot in the locknut and slide the cable out through the slot.</span></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 4"><p style="font-size: 16px;"><br></p><p><br></p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.39.12%E2%80%AFpm-2048a852-52a6-4db6-b66a-a5c8e4e81e20.png" style="width: 565px;" class="fr-fic fr-dib"><p><br></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/06:</strong>&#xA0; (&amp;Jog only) Pull the cable housing out of the cable retainer on the frame.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.39.44%E2%80%AFpm-31dc3651-61ae-4496-a6cf-12ee24f1e948.png" style="width: 564px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/</strong><strong>07:</strong>&#xA0; Using a 3mm hex wrench on the outside and a 4mm hex wrench on the inside, remove the shock mount bolt to disconnect the top of the shock from the frame.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.40.19%E2%80%AFpm-8c82c473-ce7f-4514-820b-8c0f6a0bc676.png" style="width: 564px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">NOTE: If your shock has a cap like the image below, pry the cap off with the flat head screwdriver to reveal the bolt. This will damage the cap. Please contact Veer for complimentary caps. Remove the bolt using two 4mm hex wrenches.</span></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 5"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.40.44%E2%80%AFpm-7198901b-3db7-47ea-87d0-833fc3bfaddc.png" style="width: 217px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/08:</strong>&#xA0; Using two 4mm hex wrenches, remove the lower pivot bolt.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.41.48%E2%80%AFpm-8eeac629-8749-4409-a97f-e838b6e39e99.png" style="width: 376px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/09:</strong>&#xA0; Separate the leg from the upper frame by pulling it away from the frame. Then, remove the lower pivot bushing and set it aside.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.42.15%E2%80%AFpm-2df33add-cc8c-40b7-80da-ef5589e6f693.png" style="width: 565px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/10:</strong>&#xA0; Remove the upper frame from the lower frame by sliding the fold joint out of the lower frame tube.</span></p></div><div style="font-family: sans-serif; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);" title="Page 6"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-12%20at%202.42.42%E2%80%AFpm-a4b338a4-0f25-4b91-9852-86a263352f56.png" style="width: 392px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/11:</strong>&#xA0; Assemble the new handle onto the frame by reversing steps 2- 10 for &amp;Jog, or steps 7-10 for &amp;Roll.</span></p></div>

&Jog / &Roll Upper Frame Replacement

&Jog / &Roll Lower Rear Frame Replacement

<p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED MARCH 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Kit Contents</strong></p><ul><li style="font-size: 16px;">O-ring</li><li style="font-size: 16px;">Top Guide Cup</li><li style="font-size: 16px;">Spring</li><li style="font-size: 16px;">Partially threaded M8 screw</li></ul><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%209.49.48%E2%80%AFpm-ce7acb8d-0d6f-4490-ad9e-e090a9c67d30.png" style="width: 398px;" class="fr-fic fr-dib"></p><p><br></p><hr><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">6mm hex wrench</li><li style="font-size: 16px;">4mm hex wrench (x2)</li><li style="font-size: 16px;">Phillips head screwdriver</li><li style="font-size: 16px;">13mm deep reach socket and ratcheting wrench</li></ul><p><br></p><p id="isPasted" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%209.47.19%E2%80%AFpm-4635ae91-6482-44eb-bf20-3266b41e53ec.png" style="width: 379px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px; text-align: justify;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Remove the swivel wheel from the fork.</span></p><h4 id="isPasted" style="font-size: 16px;">Use 2x M4 hex wrenches to remove the axle screws. Then, remove the wheel by spreading the fork legs to remove the wheel.</h4><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-size: 16px;"><br></span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.00.42%E2%80%AFpm-3746262d-5e10-4983-b1be-6cf9d6e0c20e.png" style="width: 670px;" class="fr-fic fr-dib"></span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><br></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><br></p><h4 id="note-theres-an-oblong-washer-on-the-short-screw-side-and-a-regular-round-washer-on-the-long-screw-side-set-aside-as-they-will-be-needed-re-assembly"><em>Note: There&#x2019;s an oblong washer on the short screw side, and a regular round washer on the long screw side, set aside as they will be needed re-assembly.</em></h4><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%209.59.00%E2%80%AFpm-f5d0f238-cf43-4f91-a2a7-2e643b52c20c.png" style="width: 483px;" class="fr-fic fr-dib"></span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><br></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-size: 30px;"><strong id="isPasted">/02: &#xA0;</strong>Remove the front fork pre-load hardware.</span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-size: 30px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%209.58.05%E2%80%AFpm-ecb50621-0689-4b2e-ba37-fe71dc27637c.png" style="width: 692px;" class="fr-fic fr-dib"></span></p><p style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><br></p><h4 id="isPasted"><strong>There are 6 components:</strong></h4><h4 id="top-side-of-the-swivel-wheel-assembly">Top side of the swivel wheel assembly</h4><ul><li><h4 id="1x-m8-socket-head-cap-screw-pre-load-adjustment-screw">1x M8 socket head cap screw (pre-load adjustment screw)</h4></li></ul><h4 id="bottom-side-of-the-swivel-wheel-assembly-inside-of-the-fork-stem">Bottom side of the swivel wheel assembly (inside of the fork stem)</h4><ul><li><h4 id="1x-pre-load-spring">1x pre-load spring</h4></li><li><h4 id="1x-large-aluminum-nut">1x large Aluminum nut</h4></li><li><h4 id="1x-m8-nut">1x M8 nut</h4></li><li><h4 id="1x-lock-washer">1x lock washer</h4></li><li><h4 id="1x-m8-lock-nut-nyloc">1x M8 lock nut (Nyloc)</h4></li></ul><h4 id><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.20.24%E2%80%AFpm-53370e29-1258-424a-8f9e-4e533a5eba4c.png" style="width: 140px;" class="fr-fic fr-dib"><br></h4><h4 id="isPasted">Remove the M8 lock nut and the lock washer. Next, remove the second M8 nut (this is not a lock nut). Once the M8 nuts are removed, rotate the M8 bolt counterclockwise until the large Aluminum nut and spring fall out and set the parts aside for re-assembly. The M8 bolt will be replaced with the one in the kit.</h4><h4 id="note-the-fork-may-slide-out-the-jogger-try-to-keep-installed-throughout-the-process-for-easier-re-assembly"><em>Note: The fork may slide out the jogger, try to keep installed throughout the process for easier re-assembly.</em></h4><p><br></p><h1 id="03remove-plastic-cover"><span style="font-size: 30px;"><strong>/03:</strong><strong>&#xA0;&#xA0;</strong>Remove plastic cover.</span></h1><h4 id="isPasted">Use the Philips head screwdriver to remove the (6) screws shown on the lower housing. Next, remove the front plastic cover (on topside).<p><br></p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.26.50%E2%80%AFpm-16c5505e-3f42-4b92-a35e-53d5a1c3d213.png" style="width: 624px;" class="fr-fic fr-dib"></h4><p><br></p><p><span style="font-size: 30px;"><strong>/04: &#xA0;</strong>Remove existing guide cup.</span></p><h4 id="isPasted">Pull it up and off. You will be replacing it with a new one in the kit.</h4><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.29.12%E2%80%AFpm-95ee8f86-26fd-4494-9534-d4fd3ce087a0.png" style="width: 692px;" class="fr-fic fr-dib"></p><p><br></p><p><span style="font-size: 30px;"><strong>/05: &#xA0;</strong>Add o-ring and replace guide cup.&#xA0;</span></p><h4 id="isPasted">Place the kit O-ring on the top of the stem so that it lays flat on the top surface of the bearing (middle image). Next install the new guide cup by sliding on the top of the fork stem (right image).</h4><h4 id="careful-these-new-parts-are-held-by-the-plastic-cover-and-fork-fastening-hardware-do-not-let-them-shift-as-you-re-assemble"><em>Careful! These new parts are held by the plastic cover and fork fastening hardware. Do not let them shift as you re-assemble.</em></h4><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.31.13%E2%80%AFpm-e1b1f244-c886-4f18-9d59-03ed6d5d7c16.png" style="width: 692px;" class="fr-fic fr-dib"></p><p><br></p><p><span style="font-size: 30px;"><strong>/06: &#xA0;</strong>Reassemble the components.</span></p><h4 id="isPasted">Begin with the plastic cover parts. Be careful to align the cover with other parts in the assembly. Reinstall the (6) Philips head screws on the underside of the plastic cover parts.</h4><p><br></p><p><br></p><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.34.43%E2%80%AFpm-749f2a69-5434-49bc-947e-f663d75b359f.png" style="width: 652px;" class="fr-fic fr-dib"></p><p><br></p><p><br></p><p><span style="font-size: 30px;"><strong>/07: &#xA0;</strong>Reassemble the fork system.</span></p><h4 id="isPasted">Insert the new (partially threaded) M8 bolt and hold it in place, then insert the other parts from underneath (into the fork steer tube). The parts should be inserted in the order shown in Figure 18 in 3 separate steps:</h4><ol><li><h4 id="insert-the-spring-inside-the-steer-tube-and-thread-the-large-aluminum-nut-onto-the-m8-bolt-tighten-the-m8-bolt-until-the-slop-is-removed-between-the-swivel-fork-and-the-bearings-do-not-compress-the-spring-beyond-1-2-revolutions">Insert the spring inside the steer tube and thread the large Aluminum nut onto the M8 bolt. Tighten the M8 bolt until the slop is removed between the swivel fork and the bearings. Do not compress the spring beyond 1-2 revolutions.</h4></li><li><h4 id="install-the-first-m8-nut-not-the-m8-lock-nut-then-while-keeping-the-top-screw-stationary-tighten-the-nut-until-you-feel-resistance-do-not-over-tighten-this-nut-it-should-only-be-finger-tight">Install the first M8 nut (not the M8 lock nut). Then, while keeping the top screw stationary, tighten the nut until you feel resistance. Do not over tighten this nut, it should only be finger tight.</h4></li><li><h4 id="insert-the-split-washer-and-m8-lock-nut-then-use-the-tools-to-tighten-fully">Insert the split washer and M8 lock nut. Then use the tools to tighten fully.</h4></li></ol><h4 id="-1"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-04-01%20at%2010.37.44%E2%80%AFpm-5f8ff01a-0b64-40e9-a1c3-ac61c6850cde.png" style="width: 692px;" class="fr-fic fr-dib"></h4><p><br></p><p><span style="font-size: 30px;"><strong>/08: &#xA0;</strong>Reinstall the wheel.&#xA0;</span></p><h4 id="isPasted">Spread the fork to slip the wheel in place. Re-install the washers, axle screws and tighten using 2x M4 hex wrenches.</h4><p><br></p><p><em>Refer to the <a href="https://support.goveer.com/en-US/how-do-i-adjust-the-steering-on-&amp;jog-to-control-wobble-338943">wheel pre-load tuning guide</a> to fine tune your &amp;Jog&apos;s steering.&#xA0;</em></p>

&Jog Swivel Spring and Guide Cup Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED MAY 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><p><strong id="isPasted"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061316-fc17cc1f-9d5a-4850-ba41-19d14de5f96d-81601af5-7bad-459a-933f-73acf9820180.png" class="fr-fic fr-dib" style="width: 387px;"></strong></p><ul><li style="font-size: 16px;">#1 Phillips screwdriver or other rod tool with less than 3/16&quot; diameter&#xA0;</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Rotate the rubber dampener boot so that the holes on each side are aligned to face the side of the seat.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-53f91b81-f00e-4316-833f-fa481e047483-f5c80c2f-6f34-4511-a121-b7c2bc223396.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Insert the screw driver into either one of the boot holes and push the pin inside through the opposite side. You may need to move or stretch the boot a bit to get the pin to align with the exit hole.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-daf52f17-13e9-464c-8e3d-b1ea9d2c0fa1-59db9fb3-2e83-4bca-99ef-1ef6fb1e24ec.png" style="width: 548px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Pull the frame away from the seatback</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-17c4cd1a-3b4f-4042-9efb-d789ef1d7abc-413f88d9-1d96-42fc-9db0-620564a71376.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Remove the rubber boot by sliding it off. Notice the orientation of the hole in which the pin will be re-inserted.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-af65ac7c-85d1-4544-af5f-307c2cb3dbc6-b169be23-f2da-4dc3-88b4-9c3ad3752597.png" style="width: 537px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/05:</strong><span style="font-size: 30px;">&#xA0; Replace the rubber dampener boot and re-assemble in reverse order. To reinsert the pin, re-align the boot holes with the sides of the seat and use your fingers to push it through</span></p></div><p><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-cd28f44e-9e67-4499-aefb-6a6ea8fefa87-767c62f8-4d11-415b-af74-8c4a89f43348.png" style="width: 475px;" class="fr-fic fr-dib"></p><p><br></p><p><span style="font-size: 30px;"><strong>/06:&#xA0;</strong>Once the pin is inside press on both sides until it feels centered.&#xA0;</span></p><p><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-1f98521c-a79b-42a7-a82b-6df6dba857c0-4a432992-90f6-4715-8b84-7b00c431dc3e.png" style="width: 300px;" class="fr-fic fr-dib"></p><p><br></p><p><span style="font-size: 30px;"><strong>/07:&#xA0;</strong></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Repeat the process on the other dampener assembly.</span></p><p><br></p><p><br></p><p><br></p><p><br></p>

Switchback Seat Dampener Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED JUNE 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">(2x) 4<span style="font-size: 16px;">mm hex wrench</span></li><li style="font-size: 16px;"><span style="font-size: 16px;">3mm hex wrench&#xA0;</span></li><li style="font-size: 16px;">Phillips head screwdriver</li><li style="font-size: 16px;">Flat head screwdriver</li><li style="font-size: 16px;">Mallet</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Kit Contents</strong></p><div id="isPasted" title="Page 2"><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061216-6bf8747e-112e-4779-8aaa-7daa38f959aa-c7f5ce5b-b602-40f9-bbdd-8896d1c7f241.png" style="width: 118px;" class="fr-fic fr-dib"></p><p><br></p><p><br></p><p>A. Replacement Adjustable Shock (Left or Right)</p><p><strong>NOTE:</strong> To determine whether right or left side is needed look at your &amp;Jog/&amp;Roll from the front.</p><p>B. Replacement screws (not pictured)</p><p><br></p></div><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p id="isPasted"><strong>NOTE:</strong> Removing the rear wheels may help stabilize the frame and allow easier access to screws on shock mounts.&#xA0;</p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/01:</strong>&#xA0; Partially slide back the basket fabric by unfastening the velcro and button, this will reveal the basket mount screw, remove the screw</span><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">&#xA0;using the Phillips head screwdriver. Slide the mount off the bushing on the shock.&#xA0;</span></p><p style="font-size: 16px;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>IMPORTANT:&#xA0;</strong>Set aside the bolts that are removed from the shock. They will be used again during re-assembly. The spacer between the frame and basket mount may fall off, this too will be re-installed later.</span></p><p style="font-size: 16px;"><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061219-8be1f802-b186-444a-b91e-828088467cf9-975e66cb-caad-466f-9254-1cc58f5c6785.png" style="width: 692px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;">&#xA0;</p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 5"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong> &#xA0;</span><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">Remove the lower shock mount cap using a flathead screwdriver.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-21%20at%209.57.41%E2%80%AFpm-fa8fe02d-170b-43ec-b300-31c38630a010.png" style="width: 498px;" class="fr-fic fr-dib"></p></div><div title="Page 6"><p id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03:</strong> &#xA0;</span><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">Using the two (4mm) hex wrenches, remove the binding bolts that secure the shock to the lower shock mount on the frame legs.</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: sans-serif; font-size: 16px;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>IMPORTANT:</strong> Set the binding bolts aside and note that one is shorter than the other. They will be used again during re-assembly.</span></p><p style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: sans-serif;"><br></p><span style="caret-color: rgb(0, 0, 0); width: 495px;"><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-21%20at%2010.00.55%E2%80%AFpm-240337fd-2b52-4baa-a74f-b8b19c03d2c2.png" style="width: 495px;" class="fr-fic fr-dib"></span><p><br></p><p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Using a 3mm hex wrench on the outside and a 4mm hex wrench on the inside, remove the top shock mount bolt.</span></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061218-9f42f2bd-5a72-44d2-92d5-53b2ffc1d3f7-afe129ee-06e4-4bb2-9c17-b0e0720e2a8d.png" class="fr-fic fr-dii">&#xA0;</span></p><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 4"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong>NOTE:</strong> If your shock has a cap like the image below, pry the cap off with the flat head screwdriver to reveal the bolt. This will damage the cap. Please contact Veer for complimentary caps. Remove the bolt using two 4mm hex wrenches.</span></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 5"><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061218-22179998-fab3-45d8-b059-e1c28491bcf6-b15da334-f566-4790-aad2-5f3aea50398f.png" style="width: 274px;" class="fr-fic fr-dib">&#xA0;</p></div><div id="isPasted"><p><br></p><div id="isPasted"><div><p><strong style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/05: &#xA0;</strong><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">Remove the shock by pulling it away from the mounting bosses on the frame.&#xA0;</span></p><p><strong>Note:</strong> The shock mounts in opposite bosses on the top vs bottom</p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061219-904b7334-781b-48cc-84f8-0f1eacde4d44-4eaf70a8-4cae-4704-920f-7202648d2e36.png" style="width: 493px;" class="fr-fic fr-dib"></p><div id="isPasted"><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><br></p><p><strong style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/06: &#xA0;</strong><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">Install the new shock by following a reverse order.&#xA0;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><strong id="isPasted">NOTE:</strong> Once the shock is reinstalled, you may need to use a mallet to snap the lower shock mount cap on.<br>&#xA0;<br><p><img src="https://attachments.gorgias.help/pgzm/hc/x183/screenshot%202024-03-21%20at%2010.14.07%E2%80%AFpm-04a75050-74e3-4519-8d04-8e38dcbd7703.png" style="width: 473px;" class="fr-fic fr-dib"><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

&Jog / &Roll Adjustable Shock Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED JUNE 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><p><br></p><ul><li style="font-size: 16px;">#2 Phillips screwdriver</li><li style="font-size: 16px;">#1 Phillips screwdriver or other rod tool with less than 3/16&quot; diameter (for rubber dampeners)</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">Rotate the rubber dampener boot so that the holes on each side are aligned to face the side of the seat.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-53f91b81-f00e-4316-833f-fa481e047483-f5c80c2f-6f34-4511-a121-b7c2bc223396.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Insert the screw driver into either one of the boot holes and push the pin inside through the opposite side. You may need to move or stretch the boot a bit to get the pin to align with the exit hole.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-daf52f17-13e9-464c-8e3d-b1ea9d2c0fa1-59db9fb3-2e83-4bca-99ef-1ef6fb1e24ec.png" style="width: 548px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Pull the frame away from the seatback. Note the boot may slip off, put aside for later re-install.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-17c4cd1a-3b4f-4042-9efb-d789ef1d7abc-413f88d9-1d96-42fc-9db0-620564a71376.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Remove the seatback pad by pulling off at the small grommets around the edge, there&apos;s 6</span></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061221-22ba6561-e30e-406b-9af4-a03894bd418a-1db41e29-fa55-4eeb-a717-f182bdc849ea.png" style="width: 680px;" class="fr-fic fr-dib"></span></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">/05:</span></strong><span style="font-size: 30px;">&#xA0; Remove the back rest harnesses. Pull the circular buckle part away from the seat back and then pull it through the slit using the belt. It may take a bit of force and it is normal for the circular part to momentarily deform to pass through.<br></span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061221-371c5ab3-2656-4460-8c06-6663e3534acb-c794b590-224d-4caa-a328-d5aa7ebf90af.png" style="width: 692px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><strong style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">/06:</strong><span style="font-size: 30px;">&#xA0; Repeat with the lower square buckles</span></p></div><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061221-c8498c27-21ef-4062-bc91-5e04ea4bfa40-b328d946-4136-4434-928f-b59c01d9decf.png" style="width: 687px;" class="fr-fic fr-dib"></p><p><br></p><p><strong><span style="font-size: 30px;">/07:&#xA0;</span></strong><span style="font-size: 30px;">Remove the 2x screws on each side of the seat back.</span></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061221-bd197db4-bfa8-4307-81ad-63f03c883224-32439087-c144-4059-941d-032ce60aa025.png" style="width: 421px;" class="fr-fic fr-dib"></p><p><strong><span style="font-size: 30px;">/08:&#xA0;</span></strong><span style="font-size: 30px;">Pull the area where the screw was towards the center of the seat to allow the seat boss to come out of its socket. The seat should be free now.&#xA0;</span></p><p><span style="font-size: 30px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061222-777f77a6-30d9-4594-acf6-1cc24ddaa2a3-559eaca1-397a-4b80-816d-af55e1284311.png" style="width: 681px;" class="fr-fic fr-dib"></span><br></p><p><span style="font-size: 30px;"><strong>/09:&#xA0;</strong>Re-assemble in reverse order with the new seatback.&#xA0;</span></p><p><span style="font-size: 16px;">Note: It may take some effort to slide the harness buckles through their perspective slits. You may need to shake/wiggle the assemblies to help guide the pins back into the rubber dampners. Once the pin is inside press on both sides until it feels centered.&#xA0;</span></p><p><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-1f98521c-a79b-42a7-a82b-6df6dba857c0-4a432992-90f6-4715-8b84-7b00c431dc3e.png" style="width: 300px;" class="fr-fic fr-dib"></p></div><p><br></p>

Switchback Seat Back Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED JUNE 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><p style="font-size: 16px;"><strong><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061316-83373511-00cf-421f-a964-a547f85f033e-235ed4df-c984-4b02-92e6-08a8d166656f.png" style="width: 409px;" class="fr-fic fr-dib"></strong></p><ul><li id="isPasted" style="font-size: 16px;">#1 Phillips screwdriver or other rod tool with less than 3/16&quot; diameter&#xA0;</li></ul><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Kit Contents</strong></p><p style="font-size: 16px;"><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061316-143e326f-65f3-4d16-bded-a681c6450929-0f0205a9-6b33-4b73-9535-9e7caf888513.png" style="width: 342px;" class="fr-fic fr-dib"></p><ul><li style="font-size: 16px;">2x Lux canopy clamps (Left and Right)</li></ul><p><br></p><hr><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><strong>Note:</strong> Remove the Canopy from the Switchback Seat before starting.</p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Each canopy clamp has 2x access holes to a retention button on the inside of the clamps.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061317-c70ac3da-6336-4de8-8de9-7ff395b9e562-fdd93688-6207-4611-867f-a02b9efc5ce4.png" style="width: 481px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Use the tip of the screwdriver or rod tool to compress one of the retention buttons and slide the canopy bow bar out.&#xA0;</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061317-081e1a54-252a-461e-9115-843aff4449e2-efa82502-ecf2-4a83-82ef-3d5cf22167c2.png" style="width: 692px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Repeat with the other canopy bow bar. &#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061317-4a73ac61-dc2a-4ca5-8ba0-587d1631dde3-583c895f-1ced-4d1f-8698-1ee4cac14d4f.jpeg" style="width: 390px;" class="fr-fic fr-dib"></p></div><div title="Page 3"><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Replace old clamp with a new one by re-inserting each bow bar into their corresponding slot until they snap in. (Be mindful of the clamp orientation, the innermost mount is for the rear bow)</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061317-27d0450a-97f8-4364-8263-40bf3c654c64-50184071-41e8-48b1-85c3-5a0044d47680.png" style="width: 553px;" class="fr-fic fr-dib"></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p><br></p></div><div style="font-family: sans-serif; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);" title="Page 6"><br></div>

Switchback Luxe Canopy Clamp Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED AUGUST 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">4<span style="font-size: 16px;">mm hex wrench (x2)</span></li></ul><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Kit Contents</strong></p><div id="isPasted" title="Page 2"><p><br></p><p><strong><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082920-9f23fd03-b1f2-4d83-8b3a-e56380015e06-de11d844-24bc-49d0-9ee0-8ab438907200.png" style="width: 555px;" class="fr-fic fr-dib"></strong><br></p><p><br></p><p>A. Front Leg Assembly (&amp;Jog / &amp;Roll)&#xA0;</p><p><br></p></div><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Remove the front edge of the basket by releasing the velcro straps and slipping them off the frame.&#xA0;</span></p><p style="font-size: 16px;"><em>It may be easier to do this repair with all wheels removed.</em></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-0139eb7f-240a-408a-b752-79112de3f31f-841b0dd3-41f9-463c-a8bb-5c5aee70fa25.png" style="width: 470px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong> &#xA0;</span><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">Using the two hex wrenches, remove the binding bolts that secure each front leg to the frame. IMPORTANT: Set the binding bolts aside and note that one is shorter than the other. They will be used again during re-assembly.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-ab86eb6e-84fd-4864-a58f-1b8caa764479-ba8b110c-79bc-45f0-a586-c0c58984bb2d.png" style="width: 553px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Separate the frame from the leg by spanning them apart. When doing so on the second side be careful and s<span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;">upport the frame to prevent it from falling. Remove the plastic piece that&apos;s on the frame.</span></span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-85f91165-ee24-4870-b294-ee7a102f6c69-e440b50f-871b-4376-9f0d-7276c4813be8.png" style="width: 541px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Remove the lower front frame. It helps to try to shimmy each side at the same time.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p><br><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-4996d40e-6663-4054-967b-00ac0787d574-9a2a9b54-d56a-4378-a60d-841e932992e5.png" style="width: 538px;" class="fr-fic fr-dib"></p><p><br></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/05:</strong>&#xA0; Install the new front frame by repeating steps in reverse order. Again, it helps to shimmy both sides at the same time so that the frame does not buckle going into its mounts.</span></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 4"><p><br></p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-924cb74d-f208-4031-9062-52d6bf5b5f0a-b29dea18-8df0-4e67-b47e-b31702548904.png" style="width: 565px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/06:</strong>&#xA0; Be mindful of the orientation of this plastic piece and the alignment square.</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-9b7845fe-a090-4433-9cb6-6c8580098bc2-da0c653c-65cf-43ae-b224-5722b5244645.png" style="width: 508px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/</strong><strong>07:</strong>&#xA0; Be mindful of the side in which the barrel bolt is inserted.</span></p><p style="font-size: 16px;"><br></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 5"><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024082921-f1b35dcb-ee96-4d81-8da0-de020d6906bc-9bd39fcd-21bc-4547-9a08-e7b1ac1774b9.png" style="width: 547px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div title="Page 6"><div id="isPasted"><div id="isPasted"><div><div id="isPasted"><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div id="isPasted"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><br></p><p><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif;"><strong>REPAIR COMPLETE!</strong></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

&Jog / &Roll Lower Front Frame Replacement

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED SEPT 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><p style="font-size: 16px;"><strong><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061316-83373511-00cf-421f-a964-a547f85f033e-235ed4df-c984-4b02-92e6-08a8d166656f.png" style="width: 409px;" class="fr-fic fr-dib"></strong></p><ul><li id="isPasted" style="font-size: 16px;">#2 Phillips screwdriver</li></ul><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><strong>Note:</strong> Remove the Switchback Seat before starting to make things easier.</p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Remove rear wheels and remove the 2 screws inside of the hub.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-3f527e59-5862-4d11-b91c-f1be96e613f9-4ca73aee-bdd3-4f9b-bc4f-79ea26868a54.png" style="width: 550px;" class="fr-fic fr-dib"></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Remove the back of the housing by pulling on the brake pedal. Note: The internal parts in here are spring loaded and it is possible they all come out simultaneously.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093021-db453673-386b-436b-a735-f743de0180c4-ef160c3b-c69a-493f-bd88-576cdfbb2b3d.png" style="width: 496px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03</strong>: &#xA0;Clean parts if there&apos;s dirt or other particles.</span></p></div><div title="Page 3"><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Re-assemble by inserting the two red parts as shown. Make sure that the pin part has the springs installed, as it is possible they remain in the housing.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-7dfc1ccf-a410-446e-8d1a-d88236236278-e81c9f90-06cb-4408-924b-a26e6b4f0553.png" style="width: 674px;" class="fr-fic fr-dib"></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><br></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/05:</strong>&#xA0; Add the notched ring, the wedges should be facing in so that they engage the red parts.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-259b9609-c630-4165-91f9-079b76a33494-c47e8491-8e9c-400e-bd9c-633ab28b24b5.png" style="width: 692px;" class="fr-fic fr-dib"></p></div><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/06:</strong>&#xA0; Add metal ring, make sure to align the small ears with the smaller of 2 set of notches on the ring. Also be mindful of the circled hole, this is where the spring is hooked in at a later step.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-4d27844e-f5fb-4905-823b-0338b946abdc-a3dde013-34c4-4d07-88ab-8fbc82871c95.png" style="width: 552px;" class="fr-fic fr-dib"></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/07:</strong>&#xA0; On the brake pedal part, add the spring by looping into the groove.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-6978178f-c3dc-493d-83d6-a82e89869d74-9605a1ba-f032-47e0-9374-bf0abd7d38d0.png" style="width: 584px;" class="fr-fic fr-dib"></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/08:</strong>&#xA0; Re-assemble the brake pedal part into the housing by positioning the brake pedal to almost touch the frame leg. Then insert the flat end of the spring into the hole mentioned in step 6. This part can be difficult, it can help to push the spring into the hole using a screw driver or other tool. This should also make the assembly come into light tension.&#xA0;</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-9e8dced2-e360-41d3-ac90-6b9c2c21609c-6b9ebed6-5152-4bda-a153-b195d6290b28.png" style="width: 663px;" class="fr-fic fr-dib"></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/09:</strong>&#xA0; Once the spring is in the hole, rotate slightly to position the pedal in its normal position (below the window), and align the holes on the ring with the screw holes.</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093021-77347d0a-8823-4a8b-a30d-2f47bbc74a32-16600c22-dd78-4086-9957-805c94ea1c19.png" style="width: 551px;" class="fr-fic fr-dib"></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/10:</strong>&#xA0; While keeping the assembly clamped together, slide the cover all the way through the assembly.&#xA0;</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093021-a19cf334-400f-4e13-94de-743ea08756f1-035a8d88-da92-4a4b-86e3-f58aae382338.png" style="width: 510px;" class="fr-fic fr-dib"></p><p id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/11:</strong>&#xA0; Add the two screws on the inside of the hub, making sure not too overtighten, as that may cause the brake to &quot;stick&quot; or otherwise not spring back to its normal position.&#xA0;</span></p><p style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024093020-dc2096be-3238-4bd5-ae22-8ccd85be16a6-e4678688-ce51-4214-a5b0-812b4e647b1e.png" id="isPasted" class="fr-fic fr-dii"></p><p><br></p>

&Roll brake hub assembly

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;"><strong><span style="font-size: 30px;">REPAIR GUIDE</span></strong></span></p><p style="font-size: 16px;">Use this guide to replace the swivel housings on your &amp;Roll frame</p><p style="font-size: 16px;"><span style="font-size: 12px;">UPDATED NOV 2024</span></p><p style="font-size: 16px;"><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong>Required Tools</strong></p><ul><li style="font-size: 16px;">#2 Philips head screwdriver</li></ul><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024052419-e922988b-5147-4c4b-b2a4-997277b99606-61e12bd6-c32e-415c-8b67-1c718767e2f9.png" style="width: 300px;" class="fr-fic fr-dib"><br></p><p id="isPasted" style="font-size: 16px;"><strong>Required Replacement parts</strong></p><ul><li id="isPasted" style="font-size: 16px;">&amp;Roll Swivel Housing Service Kit</li></ul><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110418-c5d97412-d3a9-45ea-8838-6e34f4cecb33-4bdb75b4-e904-4fb9-9a39-bd3241282994.png" style="width: 390px;" class="fr-fic fr-dib"></p><p id="isPasted" style="font-size: 16px;"><strong>Notice</strong></p><p>To make the repair easier position your stroller frame as shown and remove the swivel wheels.&#xA0;</p><p><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110515-bead2d7c-f475-4f5e-b528-0fb3be4c17df-af053b9a-62b6-4aae-abb5-0a251d99647a.png" style="width: 475px;" class="fr-fic fr-dib"></p><p><br></p><hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><strong><span style="font-size: 30px;">Procedure</span></strong></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><span style="font-size: 30px;"><strong>/01: &#xA0;</strong>Remove the swivel lock button by inserting the screw driver through the wheel hole on the bottom and pushing it out. The button should pop off the top side and a spring will likely fall out as well, keep these aside for later.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110617-ad56c5a2-ed03-4bb0-b28f-859fbf2ecd2a-437d518c-34b5-4698-9111-64fc71e0910b.png" style="width: 463px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"><p style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/02:</strong>&#xA0; Remove the 4 screws securing the swivel housing, then remove the</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;">&#xA0;swivel housing which should easily slide out.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110516-bc8deb3c-91af-4dbb-a6b5-8305b177ad60-38f5fb98-d52e-4742-b870-e4fa9bd0e2c2.png" style="width: 657px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/03:</strong>&#xA0; Insert the new swivel housing being mindful of the orientation of the lock button.&#xA0;</span></p><p style="font-size: 16px;"><br></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110516-68737382-ed69-4bfc-b6f4-4fddbb352f6d-6c3621a0-1c1e-4745-afe3-8c26cf577430.png" style="width: 593px;" class="fr-fic fr-dib"></p><p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/04:</strong>&#xA0; Re-install the 4 screws.</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110516-add0943e-0314-4ed9-9e49-43dbb5195959-b428694a-8a7f-434f-b26d-405104256a44.png" style="width: 692px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p><p id="isPasted" style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong>/05:</strong>&#xA0; Re-install the top button. First install the spring on the button and press the two into the frame being mindful of the orientation. The shallower end should be on the front side of the stroller.&#xA0;</span></p><p style="font-size: 16px;"><img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024110617-6de19784-085a-48bb-bfef-2794941a0a6a-d213d737-785d-4119-ad09-f674dcda4688.png" style="width: 692px;" class="fr-fic fr-dib"></p><p style="font-size: 16px;"><br></p></div><div style="font-family: sans-serif; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);" title="Page 6"><br></div>

&Roll Swivel Housing Replacement

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How do I remove spots from my Cruiser or Switchback?

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Uppababy Infant Car Seat Adapter for Veer Switchback System

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