Veer Support Center

<div id="isPasted" style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 1">REPAIR GUIDEUPDATED MAY 2024 <hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"> Required Tools<img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024061316-fc17cc1f-9d5a-4850-ba41-19d14de5f96d-81601af5-7bad-459a-933f-73acf9820180.png" class="fr-fic fr-dib" style="width: 387px;"><ul><li style="font-size: 16px;">#1 Phillips screwdriver or other rod tool with less than 3/16&quot; diameter&#xA0;</li></ul> <hr style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-right-color: currentcolor; border-bottom-color: currentcolor; border-left-color: currentcolor; border-image-source: none; clear: both; break-after: page; -webkit-user-select: none;"> Procedure /01: &#xA0;Rotate the rubber dampener boot so that the holes on each side are aligned to face the side of the seat. <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-53f91b81-f00e-4316-833f-fa481e047483-f5c80c2f-6f34-4511-a121-b7c2bc223396.png" style="width: 300px;" class="fr-fic fr-dib"></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 2"> /02:&#xA0; Insert the screw driver into either one of the boot holes and push the pin inside through the opposite side. You may need to move or stretch the boot a bit to get the pin to align with the exit hole.&#xA0; <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-daf52f17-13e9-464c-8e3d-b1ea9d2c0fa1-59db9fb3-2e83-4bca-99ef-1ef6fb1e24ec.png" style="width: 548px;" class="fr-fic fr-dib"> /03: &#xA0;Pull the frame away from the seatback <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-17c4cd1a-3b4f-4042-9efb-d789ef1d7abc-413f88d9-1d96-42fc-9db0-620564a71376.png" style="width: 300px;" class="fr-fic fr-dib"></div><div style="caret-color: rgb(65, 65, 65); color: rgb(65, 65, 65); font-family: sans-serif;" title="Page 3"> /04:&#xA0; Remove the rubber boot by sliding it off. Notice the orientation of the hole in which the pin will be re-inserted.&#xA0; <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-af65ac7c-85d1-4544-af5f-307c2cb3dbc6-b169be23-f2da-4dc3-88b4-9c3ad3752597.png" style="width: 537px;" class="fr-fic fr-dib"> /05:&#xA0; Replace the rubber dampener boot and re-assemble in reverse order. To reinsert the pin, re-align the boot holes with the sides of the seat and use your fingers to push it through</div> <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-cd28f44e-9e67-4499-aefb-6a6ea8fefa87-767c62f8-4d11-415b-af74-8c4a89f43348.png" style="width: 475px;" class="fr-fic fr-dib"> /06:&#xA0;Once the pin is inside press on both sides until it feels centered.&#xA0; <img src="https://attachments.gorgias.help/VvEzB7N3Qlxbeky0/hc/lrg3N7AEGn7DnR8K/2024051417-1f98521c-a79b-42a7-a82b-6df6dba857c0-4a432992-90f6-4715-8b84-7b00c431dc3e.png" style="width: 300px;" class="fr-fic fr-dib"> /07:&#xA0;Repeat the process on the other dampener assembly.

Switchback Seat Dampener Replacement

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Switchback

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How do I remove spots from my Cruiser or Switchback?

How to Use Beach Wheels with Any Cruiser

Can I use my existing Cruiser vs Cruiser XL accessories?

What is the weight limit when using the Switchback Seat on the Cruiser?

What Infant Car Seats are compatible with my Cruiser?

What is the height of the Cruiser handle bar?

Can I buy Veer Cruisers and Accessories on Ebay?

Is the Veer Cruiser available on Amazon?

Can I use my Veer Cruiser at Disney?

How should I clean my Cruiser after beach use?

Can I jog or run with the Veer Cruiser?

How much height is between the seat and the top of the Retractable Canopy?

Can 2 canopies be used on the Cruiser?

Can multiple infant car seats be used in the Cruiser at the same time?

Can I purchase replacement parts for my Cruiser?

How do I clean my Veer Cruiser?

Where can I store the Snack and Drink tray when it is not in use?

How do I attach the rear basket?

How do I attach the Retractable Canopy?

How do I attach an Infant Car Seat Adapter?

Can I remove the foot well tray?

Is the Veer Cruiser easy to travel with?

How can my infant ride in the Veer Cruiser?

Can I use my Veer Cruiser in the snow?

Where are Veer Cruisers manufactured?

Do any accessories come with the Veer Cruiser?

Will the Cruiser's tires need to be filled with air?

Do you offer different colors of side walls?

Do you make a toddler seat?

Do you make an insect shield?

Can the Veer Cruiser be used for in home sleeping?

Can my child lay flat in the Veer Cruiser?

Does the Veer Cruiser offer sun protection?

How much does the Veer Cruiser weigh?

Can the Veer Cruiser fit in my car?

Does the Veer Cruiser fold?

Do the seats have safety restraints?

Does the Veer Cruiser have real seats?

What ages can ride in the Veer Cruiser?

Is the Veer Cruiser safe?

My Retractable Canopy Won't Stay On My Cruiser

I have twin infants.  Can the Cruiser accommodate them?

What can the Travel Bag for Cruiser carry?

Can I exceed the weight capacity of the Cruiser?

Can Cruiser accommodate triplets?

Can coolers fit in the Folding Storage Basket?

Can I use my Veer Cruiser on the beach?

I need help installing my custom Cruiser Sidewall?

My Infant Car Seat is stuck on our adapter.

Is the nap system a real bassinet?

How many cup holders can I attach to my Cruiser?

Will a Switchback Seat attach to my Cruiser?

Hanging items from Cruiser Handlebar

Do I need to tighten my handle?

Can Cruiser be taken off road?

The Tabs on my Cargo Net Won't Stay In Place

Can I use Cruiser or Cruiser XL accessories with Cruiser City and Cruiser City XL?

Should I choose All-Terrain Cruiser or Cruiser City?

Can my Cruiser City pull?

Why are Beach Wheels designed for pull mode only?

How do I know if my Beach Wheels are properly inflated?

How should I clean my Beach Wheels after each use?

Cruiser

Can you recline the Switchback Seat when it's connected to the &Chill camp seat adapter?

Can the Infant Soft Insert be used on the Cruiser seat too or is it only compatible with the Switchback Seat?

Do you have to remove the Switchback Seat in order for the &Roll or &Jog to fold down?

Can I use my Switch&Roll or Switch&Jog at Disney?

Does the Switchback Seat recline to full lay flat? Or close to full lay flat?

Is there any way to have attached a Switchback Seat AND still have both Cruiser seats available?

How does the Switchback Seat connect to the Cruiser?

Can the Switchback Seat be used on the Cruiser with an infant car seat as well?

Can you recline the Switchback Seat when it's connected to the Cruiser?

Does the Switchback Seat have the capability  to be forward or rear facing?

What accessories are compatible to use with the &Roll or &Jog?

What accessories are compatible to use with the Switchback Seat?

How do I clean my Switchback?

Can I fold my &Roll frame with car seat adapters attached?

How old should my baby be before they are able to sit in the Switchback seat in the upright position?

Do you offer replacement parts for my Switchback System?

How do I know if the Switchback Seat and &Bike adapter will fit my bike?

Do I need an adapter to attach an infant car seat to the &Roll or &Jog frames?

Can I attach the Bassinet to the &Jog frame?

Can I add a second child on the &Jog frame?

At what age can I jog with my child with the &Jog frame?

Can I jog with an infant car seat on the &Jog frame?

Do I need to inflate/pump the tires of the &Jog frame?

How do I adjust the handlebar height on the &Roll or &Jog frames?

How do I recline the Switchback Seat?

Can I jog with the Switchback Seat in reclined position on the &Jog frame?

What is the handbrake on the &Jog frame used for?

When do I need to use the wrist strap on the &Jog frame?

When do I need to use the adjustable suspension?

What infant car seats can I use with my &Roll or &Jog frames?

Can I use my Cruiser Basket with the &Roll or &Jog frames?

Can I use my Cruiser Canopy with the Switchback Seat?

Can I run with the &Roll frame?

How do I travel with Switchback?

What adapters do I need for multiple children on my &Roll or &Jog frame?

Will the &Roll or &Jog frame fold with the Switchback Seat attached?

Will the &Roll and &Jog frames fold with the rear brakes locked?

How do I remove the shoulder harness strap on the Switchback Seat?

How do I fold the &Roll frame?

What is the weight limit for the Switchback?

Is the Switchback all-terrain like the Cruiser?

Can multiple infant car seats be used on the &Roll or &Jog frame at the same time?

What is Switchback?

Tuning the Deceleration Brake on &Jog

Do I need to replace a flat tire with a new wheel?

Is it normal for the Switchback Seat and Infant Car Seat to have movement when attached to the &Roll and &Jog?

How do I adjust the steering on &Jog to control wobble?

Can Basecamp be used for overnight camping?

Is the bottom of Basecamp padded?

Does Basecamp provide insect protection?

Is Basecamp Water Proof?

Does the sun cover have a sun protection rating?

Can I purchase replacement parts for my Basecamp?

Can Basecamp be used on the beach?

How do I clean the Basecamp and sun cover?

What is the capacity of Basecamp?

What ages is the Basecamp designed for?

Can I travel with Basecamp on an airplane?

My Air Pad Won't Inflate

Is the Basecamp treated with flame retardant coatings?

Basecamp

My Family Basecamp Bag Clips Are Missing

Family Basecamp

Cruiser City

Cruiser XL

Cruiser City XL

Universal Travel Bag

Cargo Net

Foldable Storage Basket

Foldable Storage Basket XL

Bug Shield

Retractable Canopy

Weather Cover

Drink & Snack Tray

Nap System

Nap System XL

Comfort Seat for Toddlers

Comfort Seat for Toddlers XL

Shearling Seat Cover

Infant Car Seat Adapter for Graco, Britax & Uppababy

Infant Car Seat Adapter for Chicco

Infant Car Seat Adapter for Cybex, Maxi-cosi, Nuna & Clek

Infant Car Seat Adapter for Peg Perego

Sidewall Kit

Switchback Adapter for Cruiser & Cruiser XL

Travel Bag

Beach Wheels

&Roll Stroller Frame

&Jog Jogging Frame

Switchback Seat

Bassinet

&Chill Camp Chair

&Bike Bicycle Adapter

&Bike E-Bike Rear Hub Motor Mounting Kit (Ø12mm Axle)

Double Stroller Conversion Kit

All-Weather Cover

Parent Organizer

Color Kit

Wintermuff

Infant Insert

Britax Infant Car Seat Adapter for Veer Switchback System

Chicco Infant Car Seat Adapter for Veer Switchback System

Maxi-Cosi, Nuna, Clek & Cybex Infant Car Seat Adapter for Veer Switchback System

Switchback Seat Dampener ReplacementUpdated 7 months ago