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Delivery

How do I prepare for a Veer Valet delivery?

Veer Valet deliveries are made on or before the delivery-by date listed on your order. A signature is not required for delivery. Residences: Shipments are typically left near the main entryway. Apartments, offices or hotels: Please confirm the standa

How do I track my Veer Valet shipment?

Veer Valet is powered by Ship&Play, which will automatically send you notifications when your shipment is picked up, out for delivery and successfully delivered to its destination. You can also track your shipment at any time by visiting the My Accou

How long does Veer Valet delivery take?

It depends on how far away your vacation destination is. A Token covers ground shipping, which typically takes 1–5 business days. You’ll see the delivery date when scheduling and will have upgrade options to get it there faster if needed. Please keep

What happens if my Veer Valet shipment is delayed?

We monitor all shipments. If a delay occurs, we’ll contact you and work quickly to resolve it.

How is my gear protected during shipment?

Each Veer Valet shipment includes up to $500 of insurance for accidental loss or damage. Additional coverage is available at checkout.

What if the Veer Valet Travel Bag is damaged in transit?

Your Veer Valet Travel Bag and contents are insured up to $500 (unless you’ve upgraded insurance). Contact [email protected], or call or text (855) 566-2085 to file a claim.

What if I forget to include something?

Unfortunately, once the Veer Valet Travel Bag is picked up, we can’t add to it. Make sure everything is packed before your scheduled pickup time.