Booking

How do I book my Veer Valet shipment?

Click the link provided in your Token order confirmation email, visit your Veer My Account page and select "Veer Valet", or click “Schedule Pick Up” on the Veer Valet page. Otherwise, visit veer.shipplay.com and manually enter your shipment details a

What if I’m staying at multiple locations during my trip?

You can ship to any single address per Veer Valet Token. For multiple stops, consider purchasing additional Tokens.

Where can I get pricing for an international trip or outside the contiguous United States?

You can get a quick quote estimate by visiting our shipping tool at veer.shipplay.com/ship and following these steps:. Fill in the following details for the "Origin" address: postal code, city and province. Change the country under the “Destination”

How far in advance should I schedule my Veer Valet shipment?

We recommend scheduling at least 7 days in advance for standard delivery. Need it faster? Upgrade options are available when scheduling your pickup. Planning ahead? You can schedule your next Veer Valet pickup months in advance for added peace of min

Can I upgrade for faster delivery or higher insurance?

Yes. You’ll see upgrade options during the Veer Valet scheduling process and will be able to see delivery dates to help you choose.

How do I make a change to my Veer Valet shipment?

If you need to make any changes to your shipment please email us at [email protected], or call or text our dedicated support team at (855) 566-2085.

What if I need to cancel or change my Veer Valet reservation?

Contact Ship&Play by phone or email at least 48 hours before your scheduled pickup to make changes or request a cancellation.