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My Retractable Canopy Won't Stay On My CruiserUpdated 15 days ago

Your Retractable Canopy is designed to create a tight, secure fit on your Cruiser. If your canopy is having trouble staying on, it just needs to be lined up on the right spot and pressed on firmly. Here's how to attach it so it clicks into place and stays put.

How to properly attach your canopy

  1. Find the second peg from the seat back along the underside of Cruiser's top rail. That peg is simply an indicator of where the canopy is designed to line up, but otherwise serves no function in attaching the canopy.
  2. Set the canopy's clamp over the frame so that peg sits centered in the clamp—not off to the left or right.
  3. Press down firmly until you feel a click or snap. It takes a little more force than you'd expect, but you really can't press too hard. Once it snaps in, it's locked on and won't come off until you unclamp it.
  4. To double check, reach under the frame and confirm the peg is centered in the clamp on both left and right sides.

Here is a quick video so you can see it in action at the 00:05 mark.

Won't stay on?

  • Check that nothing is blocking the pins. If you recently removed your sidewalls, make sure they aren't overlapping the top rail and covering the canopy alignment pins. Here is a video of how to properly install a Sidewall Kit.
  • Your clamps may be worn. If the canopy is lined up correctly and still won't hold, the clamps may have worn over time. We offer replacement canopy clamps—contact us and we'll get you the right ones.
  • Make sure it's the right canopy for your frame. Canopies made for other Veer seats (like the Switchback Seat) attach differently and won't fit the Cruiser. If you're not sure, reach out and we'll confirm you have the correct canopy.

Have an older canopy? If your clamp has an old "C"-shaped cutout, it works the same way—just center that C-notch over the peg:

We hope this helps! If you have any other questions, please don't hesitate to reach out—we're happy to help.

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