My Air Pad Won't InflateUpdated a year ago

We are happy to help!   The Air Pad inflates to about 3/4" thick.

When you open the top of the valve, it should make a slight hiss as the air flows in. The inflation process can seem rather slow at first. We suggest fully opening the valve (like you are emptying the air) and make sure nothing is blocking or obstructing the opening behind the valve, including the flap of material that is behind it. Then close it to the fill valve and try to resume filling. 

If you still feel that it is not inflating, please send us a quick video so our product team can see what you are experiencing and we can assist you further.