Basecamp and Basecamp XLUpdated 19 minutes ago
First 10 minutes
New to the Basecamp? Here's the fastest path from bag to ready.
Collapsing and storing your Basecamp is covered separately in the "Storing your Basecamp and Basecamp XL" section below.
Safety warnings
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Warning — read before use
Failure to follow these warnings and the instructions could result in serious injury or death. Please read the instruction manual before set-up. If you misplace your instruction manual, never use this product. Contact Veer Gear for a replacement instruction manual.
- The product, including supporting structure, must be fully erected prior to use.
- Make sure center latch and straps are secure.
- Make sure the zippered door is completely closed after placing child inside the play yard.
- Always provide the supervision necessary for the continued safety of your child.
- When play yard is used for playing, never leave child unattended.
- To reduce the risk of SIDS, pediatricians recommend healthy infants be placed on their back to sleep, unless otherwise advised by your physician.
- Do not use this product outdoors if high winds are present or threat of high winds exists.
- Do not hang on side wall of Cruiser while an infant car seat is also attached to the Cruiser.
- Never use this product if there are any loose or missing fasteners, loose joints, broken parts or torn mesh/fabric. Check product before assembly and periodically during use. Contact Veer Gear if any of these conditions are observed.
- Never substitute parts.
- Discontinue use of the product when child is able to open the zippered door without assistance.
- Never use on a sloping hill with children inside.
- If using tent stakes to anchor your Basecamp, do not allow the tent stake to protrude above ground level.
- Do not use blankets inside of Basecamp as they can pose a suffocation hazard.
- Child can become entrapped and die when improvised netting or covers are placed on top of a play yard. Never add such items to confine child in play yard.
- When child is able to pull to standing position, remove bumper pads, large toys and other objects that could serve as steps for climbing out.
Suffocation hazard
Infants can suffocate:
- In gaps between an extra pad and side of the play yard.
- In gaps between a mattress too small or too thick and Basecamp sides.
- On soft bedding.
Suffocation hazard — strings & cords
Never add a mattress, pillow, comforter or pad/padding. Strings can cause strangulation! Keep strings and cords away from child:
- Never place Basecamp near a window where cords from blinds or drapes can strangle a child.
- Never hang strings on, over or inside Basecamp.
- Never place items with a string around a child's neck, such as hood strings, pacifier cords, etc.
- Never attach strings to toys.
- Never use plastic shipping bags or other plastic film as mattress covers not sold and intended for that purpose. They can cause suffocation.
- Never use a water mattress with this product.
What's in the box
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- Basecamp or Basecamp XL
- Sun Canopy
- Sand Stakes (6)
- Metal Ground Stakes (6)
Setting up your Basecamp and Basecamp XL
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Follow these steps to set up your Basecamp or Basecamp XL. Always ensure the product is fully erected before placing a child inside.
Remove from storage bag
Remove the Basecamp from its storage bag and place it on a flat, level surface.
Fold six legs downward
Unfold and fold all six legs downward so they extend outward from the base of the Basecamp. Each leg must click firmly into its fully extended position before you move to the next step.
Partially extended legs are the most common reason the center latch won't lock in Step 4 — take a moment to confirm all six have clicked into place.
Lift top to allow sides to take shape
Lift the top of the Basecamp upward to allow the sides to naturally expand and take their full shape.
Press down top until you hear a click
With all six legs fully extended, press down firmly on the top center of the Basecamp with a single deliberate push until you hear and feel a click. This engages the center latch and locks the hub in place.
✓ The center latch must be fully engaged before placing a child inside.
If you don't hear a click: confirm all six legs are fully extended, clear any fabric or mesh from around the hub and try again with one firm downward press. Avoid slow or hesitant pressure — it often stops just short of the lock point. The yellow locking clips on each side of the hub should click visibly outward when fully engaged. If the hub still won't lock, contact [email protected].
Unzip, tuck and secure door
Unzip the door panel, tuck it back against the side of the Basecamp and secure it with the attached straps to keep the entrance open.
Always re-zip the door completely when a child is inside.
Squeeze yellow rods upward
While keeping the Basecamp bottom positioned on the ground, squeeze the yellow rods upward to fully lock the frame into its open position.
✓ All six corners should be fully extended and the frame should feel rigid.
Storing your Basecamp and Basecamp XL
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Follow these steps to safely collapse and store your Basecamp or Basecamp XL. Always ensure the Basecamp is empty before collapsing.
Fold six corners downward
To begin collapsing, fold all six corners downward toward the base.
Do this step with the Basecamp empty and on a flat surface.
Lift ends of legs up
Lift the ends of all six legs upward to fold them in and bring the Basecamp into its collapsed position.
Pack and hang on Cruiser
Lift the collapsed bundle and insert it into the storage bag. If not using a car seat adapter, hang the bag on the side of the Cruiser for easy transport.
Secure and use sunshade
Store personal items in the pocket on the outside of the Basecamp. Secure the Basecamp by using tent stakes. To use the sunshade, secure the front toggles to the front loops and clip to the back feet.
If using tent stakes, ensure they do not protrude above ground level.
Cleaning & maintenance
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Routine cleaning
Wipe with a damp cloth and a mild detergent and dry thoroughly. Do not use abrasives.
Do not machine wash.
Storage
Store your Basecamp in a location that is out of direct sunlight and environmental elements. If your Basecamp is used outdoors, we recommend frequent cleaning.
Safety & warranty
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We've got you covered
Your Basecamp is guaranteed to be free from any manufacturing defects for a period of 1 year from the date of purchase under normal use and in compliance with the operating instructions.
This warranty is not transferable and extends only to the original retail purchaser and is only valid when supplied with proof of purchase.
Please retain proof of purchase to activate this limited warranty.
The warranty is valid only in the original country of purchase and is subject to the conditions set out by the country in which the items were purchased. Conditions may vary. Veer will not ship replacement or repair parts out of the country of purchase.
Veer will provide replacement parts or conduct repairs if deemed appropriate by the company. Veer reserves the right to exchange an item for a replacement part. Some parts may be replaced with newer model parts as the Basecamp is improved over time.
What's not covered
A repair issue will not be covered by this warranty if:
- The issue is caused by misuse or improper/poor maintenance. Please refer to this instruction booklet for guidance on use and Basecamp assembly and use.
- Damage is corrosion, mold or rust caused by a lack of maintenance or service.
- Damage is due to general wear and tear, which is the result of everyday use or negligence.
- Damage is caused by the intensity of the sun, sweat, detergents, damp storage or frequent washing.
- Repairs or modifications are carried out by a third party.
- This Basecamp is purchased from an unauthorized retailer. Approved retailers are listed on our website at goveer.com.
- This Basecamp is second-hand.
- This Basecamp is damaged as a result of an accident, airline or freight damage.
Veer reserves the right to determine whether or not the terms and conditions of the warranty have been met. Please contact Veer should you have any questions regarding your warranty.
For full warranty details, visit goveer.com
Contact & support
Phone: 470-344-3200 · Email: [email protected]