Veer Support Center

<a href="https://cdn.shopify.com/s/files/1/0697/9574/2010/files/Basecamp_EN-FR_Web_D03002301.pdf?v=1679286983">Basecamp</a><a href="https://cdn.shopify.com/s/files/1/0697/9574/2010/files/Family_Basecamp_EN-FR_Web_D03022301.pdf?v=1679287052">Family Basecamp</a><a href="https://cdn.shopify.com/s/files/1/0697/9574/2010/files/Basecamp_Air_Pad_EN-FR_Web_D03012301.pdf?v=1679338199">Air Pad</a>

Basecamp & Accessories

Product Care & Use

Instruction Manuals

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International Returns

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Shipping & Returns

How do I remove spots from my Cruiser or Switchback?

Can I use my existing Cruiser vs Cruiser XL accessories?

What is the weight limit when using the Switchback Seat on the Cruiser?

What Infant Car Seats are compatible with my Cruiser?

What is the height of the Cruiser handle bar?

Can I buy Veer Cruisers and Accessories on Ebay?

Is the Veer Cruiser available on Amazon?

Can I use my Veer Cruiser at Disney?

How should I clean my Cruiser after beach use?

Can I jog or run with the Veer Cruiser?

How much height is between the seat and the top of the Retractable Canopy?

Can 2 canopies be used on the Cruiser?

Can multiple infant car seats be used in the Cruiser at the same time?

Can I purchase replacement parts for my Cruiser?

How do I clean my Veer Cruiser?

Where can I store the Snack and Drink tray when it is not in use?

How do I attach the rear basket?

How do I attach the Retractable Canopy

How do I attach an Infant Car Seat Adapter?

Can I remove the foot well tray?

Is the Veer Cruiser easy to travel with?

How can my infant ride in the Veer Cruiser?

Can I use my Veer Cruiser in the snow?

Where are Veer Cruisers manufactured?

Do any accessories come with the Veer Cruiser?

Will the Cruiser's tires need to be filled with air?

Do you offer different colors of side walls?

Do you make a toddler seat?

Do you make an insect shield?

Can the Veer Cruiser be used for in home sleeping?

Can my child lay flat in the Veer Cruiser?

Does the Veer Cruiser offer sun protection?

Can the Veer Cruiser fit in my car?

Does the Veer Cruiser fold?

Do the seats have safety restraints?

Does the Veer Cruiser have real seats?

What ages can ride in the Veer Cruiser?

Is the Veer Cruiser safe?

My Retractable Canopy Won't Stay On My Cruiser

I have twin infants.  Can the Cruiser accommodate them?

What can the Travel Bag for Cruiser carry?

Can I exceed the weight capacity of the Cruiser?

Can Cruiser accommodate triplets?

Can coolers fit in the Folding Storage Basket?

Can I use my Veer Cruiser on the beach?

I need help installing my custom Cruiser Sidewall?

I'm having difficulty steering Cruiser. Why?

My Infant Car Seat is stuck on our adapter.

Is the nap system a real bassinet?

How many cup holders can I attach to my Cruiser?

Will a Switchback Seat attach to my Cruiser?

Hanging items from Cruiser Handlebar

Handle Height Tightening

Can Cruiser be taken off road?

The Tabs on my Cargo Net Won't Stay In Place

Cruiser

Can you recline the Switchback Seat when it's connected to the &Chill camp seat adapter?

Can the Infant Soft Insert be used on the Cruiser seat too or is it only compatible with the Switchback Seat?

Do you have to remove the Switchback Seat in order for the &Roll or &Jog to fold down?

Can I use my Switch&Roll or Switch&Jog at Disney?

Does the Switchback Seat recline to full lay flat? Or close to full lay flat?

Is there any way to have attached a Switchback Seat AND still have both Cruiser seats available?

How does the Switchback Seat connect to the Cruiser?

Can the Switchback Seat be used on the Cruiser with an infant car seat as well?

Can you recline the Switchback Seat when it's connected to the Cruiser?

Does the Switchback Seat have the capability  to be forward or rear facing?

What accessories are compatible to use with the &Roll or &Jog?

What accessories are compatible to use with the Switchback Seat?

How do I clean my Switchback?

Can I fold my &Roll frame with car seat adapters attached?

How old should my baby be before they are able to sit in the Switchback seat in the upright position?

Do you offer replacement parts for my Switchback System?

How do I know if the Switchback Seat and &Bike adapter will fit my bike?

Do I need an adapter to attach an infant car seat to the &Roll or &Jog frames?

Can I attach the Bassinet to the &Jog frame?

Can I add a second child on the &Jog frame?

At what age can I jog with my child with the &Jog frame?

Can I jog with an infant car seat on the &Jog frame?

Do I need to inflate/pump the tires of the &Jog frame?

How do I adjust the handlebar height on the &Roll or &Jog frames?

How do I recline the Switchback Seat?

Can I jog with the Switchback Seat in reclined position on the &Jog frame?

What is the handbrake on the &Jog frame used for?

When do I need to use the wrist strap on the &Jog frame?

When do I need to use the adjustable suspension?

What infant car seats can I use with my &Roll or &Jog frames?

Can I use my Cruiser Basket with the &Roll or &Jog frames?

Can I use my Cruiser Canopy with the Switchback Seat?

Can I run with the &Roll frame?

How do I travel with Switchback?

What adapters do I need for multiple children on my &Roll or &Jog frame?

Will the &Roll or &Jog frame fold with the Switchback Seat attached?

Will the &Roll and &Jog frames fold with the rear brakes locked?

How do I remove the shoulder harness strap on the Switchback Seat?

How do I fold the &Roll frame?

What is the weight limit for the Switchback?

Is the Switchback all-terrain like the Cruiser?

Can multiple infant car seats be used on the &Roll or &Jog frame at the same time?

What is Switchback?

Tuning the Deceleration Brake on &Jog

Do I need to replace a flat tire with a new wheel?

Switchback

Can Basecamp be used for overnight camping?

Is the bottom of Basecamp padded?

Does Basecamp provide insect protection?

Is Basecamp Water Proof?

Does the sun cover have a sun protection rating?

Can I purchase replacement parts for my Basecamp?

Can Basecamp be used on the beach?

How do I clean the Basecamp and sun cover?

What is the capacity of Basecamp?

What ages is the Basecamp designed for?

Can I travel with Basecamp on an airplane?

My Air Pad Won't Inflate

Is the Basecamp treated with flame retardant coatings?

Basecamp

My Family Basecamp Bag Clips Are Missing

Family Basecamp

Cruiser & Accessories

Switchback System & Accessories

More Gear

How do I register my Veer item and activate my warranty?

Warranty

Replacement Parts

Extended Protection through Clyde

Where do I locate the serial number on my Veer item?

Warranty & Extended Protection

Authorized Dealers

How do I become an authorized dealer?

Payment Methods

Affirm, Bread and Pay Tomorrow

How do I use multiple credit/debit cards at checkout?

How do I redeem a Veer Gift Card?

Do you offer savings for military personnel?

Bundle Offers and Gifts-with-Purchase opportunities

Open Box Program

Does Veer have an Ambassador Program?

Can we collaborate?

Do you have an affiliate program?

Savings

New Website

Shipping Delays

Basecamp & AccessoriesUpdated 6 months ago